In Your Room

Your diagnosis and your doctor’s orders determine where your room assignment will be. We have semi-private and private rooms available, but medical insurance may not cover a private room unless that assignment is medically necessary.

Your Hospital Bed

Your bed is electronically operated, and your nurse will show you how it works. Please be careful because this bed is probably higher and narrower than your bed at home. There are bedside rails to protect you from falling, and these may be raised at night or during the day when you are resting, recovering from surgery or taking certain medications.

Room Temperature

Our Hospital has central heating and air conditioning. If your room temperature is uncomfortable, please let your Caregivers know.

Calling Your Nurse

A nurse call button is located at your bedside, often on the television control. The call button features a picture of a nurse. When you press the button, a tone sounds at the nursing station and a light comes on
outside your room. A Caregiver will be there to help you as soon as possible. In some Hospital areas, a nurse can answer your call over an intercom. When you are settled in your room, you may ask your nurse
if you have the intercom feature.

Valuables

For your peace of mind, please ask your family or friends to take everything that you do not need home. The Hospital cannot be responsible for lost or damaged property including money, jewelry, hearing aids, eyeglasses, dentures or other personal belongings left in your room or in the Hospital vault. If you have dentures, please keep them in a protective container when you remove them. If you have valuables you would like to keep at the Hospital, please ask an admission interviewer or your floor nurse for information about the Hospital’s vault, which can be used free of charge.

Telephones

Unless you are staying in an intensive care unit, you have your own telephone with a direct dial number. Your family and friends may call you from 7:00 a.m. to 10:00 p.m. You are able to call out from your room 24 hours a day.

• For local calls, dial 9 then your number.
• For long distance calls, dial 9 then 0 to get an outside operator. Long distance calls must be billed to a credit card, third party or collect. Long distance calls cannot be billed to your Hospital room.
• For patient information, family members and friends may call the information desk at 216.363.2550, Monday-Friday, 8:00 a.m. to 8:00 p.m. Calls on weekends and holidays are taken from 10:30 a.m. to 8:00 p.m.